Every piece we sell is handmade, designed, woven, and sewn in Lithuania, European Union, from ethically sourced European linen. Lithuania has a deep-rooted tradition of linen craftsmanship — it is woven into the country's folklore, history, and everyday life.

Yes. All our products are made from OEKO-TEX® certified fabric — independently tested and certified to be free from allergenic dyes, pesticides, heavy metals, and other harmful substances. The certification covers all stages of production, from raw fiber to finished product, and must be renewed annually.

Yes — linen is one of the most eco-friendly fabrics available. It is derived from the flax plant, which requires no pesticides and uses significantly less water than cotton. Every part of the flax plant is used — from fabric to linseed oil — and linen is fully biodegradable and recyclable.

Yes. Linen is approximately 30% stronger than cotton. This is because flax fibers are considerably longer than cotton fibers — and fiber length directly contributes to yarn and fabric strength. Linen becomes even softer and more beautiful with age, far outlasting cotton with a proper care.

Linen is a natural fiber, and color consistency between different orders cannot be guaranteed. Slight variations between production batches are natural and can occur due to differences in growing conditions, humidity, temperature, and the natural fading properties of linen. If color consistency is important — for example, when matching a sofa cover with curtains — we strongly recommend ordering all items together in a single purchase.

Yes — wrinkles are a natural and beautiful part of linen fabric. In fact, they are a sign of quality: pure linen wrinkles more than blended fabrics. If you prefer a smoother look, iron your linen while slightly damp. For everyday use, the natural lived-in texture of linen is part of its charm and requires no ironing.

No. You can place an order as a guest — we only need your email address, delivery address, and phone number to process your order.

We accept Visa, Mastercard, and PayPal. All payments are fully secure and encrypted. Bank transfer is available for wholesale orders.

Yes, but only within 1 hour of placing the order and if it has not yet entered production. Please contact us as soon as possible at home@thelinenvalley.com. We are unable to make changes to orders that are already in production or have been shipped.

Orders can be cancelled within 1 hour of purchase by emailing home@thelinenvalley.com. We are unable to cancel orders that are already in production or have been shipped.

Absolutely. If you are unsure about the right size for a sofa cover, bed cover, curtains, or tablecloth, please contact us at home@thelinenvalley.com. You can also find our measuring guides here: www.thelinenvalley.com/howtomeasure

Yes, we can produce all our products in custom sizes, except for dining chair slipcovers. Please contact us at home@thelinenvalley.com to check the pricing and timelines.

Yes, we offer wholesale on all our products to like-minded stores, boutiques, hotels, and restaurants Worldwide. Please contact us at home@thelinenvalley.com for more information about our wholesale terms and conditions.

Yes, we ship worldwide using trusted courier companies — FedEx, DHL, DPD, and Lithuanian Post — to ensure your order arrives safely.

Yes. Courier delivery is free for all orders above 100 EUR. For orders below 100 EUR, shipping costs are calculated at checkout based on the weight and destination of your order.

Processing time:

• Standard in-stock items: dispatched within 3-5 business days
• Custom or made-to-order items: please allow 5–15 days for production

Delivery time after dispatch:

• Courier delivery: 3–5 business days within Europe, 5–10 business days internationally
• National Post: 3–6 weeks

Yes. Once your order has been dispatched, you will receive a unique tracking number and a link to monitor your parcel's delivery status and progress.

It depends on your location:

• European Union: no customs duties, import taxes, or additional fees apply — everything is included in the price
• United States and all other countries: customs duties, import taxes, VAT/GST, and other local fees are not included in the price and are a full responsibility of the buyer. These charges vary widely by country and are collected by local customs authorities upon delivery. We have no control over these fees and cannot predict their amount. We recommend contacting your local customs office before placing an order for more information. You are also welcome to email us at home@thelinenvalley.com and we will do our best to help.

Yes. Items can be returned or exchanged within 30 days of the purchase, unused, unwashed, and in their original condition with all tags and labels attached. Please review our full Return Policy for details.

The following items are not eligible for return or exchange:

• Products made to individual measurements or custom sizes
• Products made from a specially chosen linen fabric color selected by the customer
• Fabric samples
• Items that have been used, washed, or have had their tags removed

We do not provide return shipping labels for standard returns — return shipping costs are the responsibility of the buyer. However, if the item is defective or we sent the wrong product, we will cover all return shipping costs.

Once we receive and inspect your returned item, we will send you a confirmation email. Your refund will be processed within 10 business days, back to your original payment method. Please note that your bank may take an additional 3–5 business days to process the transfer. If more than 10 business days have passed since your confirmation email and you have not received your refund, please contact us at home@thelinenvalley.com.

Linen care is simple — machine wash at 40°C / 104°F temperature on a gentle cycle with a mild liquid detergent. Avoid bleach and fabric softeners. Tumble dry on low heat and remove while slightly damp. Full care instructions are available in our Linen Care Guide.

Linen may shrink slightly, especially if you wash it at higher than 40°C / 104°F temperatures. All our products are pre-shrunk and made from softened linen, which significantly reduces this risk. Always wash at 40°C / 104°F to preserve size and shape.

Yes. We recommend ordering fabric samples before purchasing to see the colors in person. You can order them here: www.thelinenvalley.com/fabricsamples