Privacy Policy
Privacy Policy
This information is referring to inform you about the processing of your personal data regardless on how you communicate with us: by using the website or by email. The Linen Valley Personal Data Protection Policy also applies to the online platform www.thelinenvalley.com, which is managed by The Linen Valley, MB Velvet Valley, V. Macernio 3H, LT-08336, Vilnius, Lithuania (“we” or “The Linen Valley”).
The Linen Valley collects, stores, and processes all data in accordance with the General Data Protection Regulation (EU) 2016/679 (“Regulation”).
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
What information we collect
When you visit or register on our website, we collect and process your identification data, such as IP address of your device, information about the browser used by your device.
When you add the items to the shopping cart, but do not pay yet, we collect and process your key personal data, such as name, surname, phone number, email, shipping address.
When you purchase the items, we collect your personal data, such as name, surname, phone number, email, shipping address, item information, price, transaction time, payment method.
Note: If you provide us with details of other people related to the order, you should obtain the agreement of them and get them familiarised with this Policy.
The Linen Valley does not store any customer financial details (debit and credit card numbers).
We use the latest security technologies to ensure that all personal and transactional information is protected to the highest standards.
Why we need collect personal data?
Personal data is collected for the customer to be able to purchase the items from the online store and for the order to be fulfilled.
In order to communicate if needed with the customer.
For the improvement of the quality of our services.
For marketing purposes.
Use of cookies
Cookies are small information files that are hosted on your computer or other device connected to the Internet. Cookies are used to speed up the website' upload, guarantee its full functionality and relevance to each customer.