Custom order for Nathalie

Wash linen at 40°C / 100°F to prevent shrinkage and preserve the fabric. Higher temperatures may cause shrinkage of up to 10% and weaken the fibers. Use a mild detergent and select a gentle cycle. Do not overload the washing machine.

Avoid harsh powder detergents. A mild liquid detergent is recommended. Oxygen-based bleach may be used for white linen items to maintain brightness.

Remove linen items while they are still slightly damp to prevent over-drying, which can cause stiffness and wrinkles. Tumble dry on low heat and avoid overloading the dryer.

Linen can be ironed for a crisp, neat appearance. For best results, iron inside out while slightly damp. The natural wrinkled texture of linen is also part of its charm and does not require ironing.

With proper care, your linen garments will remain beautiful and comfortable for many years.

Most of our standard-size linens are in stock and will be delivered within a few business days of your order. For custom or made-to-order items, please allow a 5–15 day processing period.

• Free National Post: 2–5 weeks once your order is ready.
• Courier Delivery: 3–5 business days once your order is ready.

Detailed shipping information can be found at: thelinenvalley.com/shipping

Import duties and taxes are often applied upon delivery to the destination country. The customer is responsible for any such fees.
The Linen Valley has no control over these charges, as import policies vary by country. We recommend contacting your local customs office for more information before placing your order.

We take great pride in every piece we craft and want you to be delighted with your purchase. If for any reason you are not satisfied, please return the items within 30 days of delivery.

To be eligible for a refund, items must be in perfect condition (unused, unwashed) and in their original packaging. Refunds are issued for the purchase price, excluding shipping costs and additional taxes. Please allow 5–10 business days for the refund to be processed once we receive the return.

Full details are available here: thelinenvalley.com/returnpolicy

Yes, we can produce all our products in custom sizes, except dining chair slipcovers. Please contact us at home@thelinenvalley.com to check prices and timelines.

If you have any questions about measuring a sofa, curtains, or a corner sofa, all information can be found here: How to Measure.
To request a custom size, please email us at home@thelinenvalley.com, and we will calculate the price, production, and delivery times for you.

Yes, we recommend purchasing colour swatches of our linen fabrics to see them in person. You can order them here: Fabric Samples.
Please note that natural variations in color may occur when purchasing items of the same color at different times. This is normal for natural materials like linen and can result from differences in dye lots, manufacturing processes, or the inherent qualities of the fabric. For projects where color consistency is crucial, such as matching items within the same room, we recommend checking swatches carefully.

Yes, all our products are made from OEKO-TEX certified fabrics.
OEKO-TEX is an independent testing and certification system for textiles that ensures fabrics are free from harmful substances or chemicals that could be detrimental to human health. All our textiles have been tested and meet strict safety and environmental standards.